Privacy Policy

Last updated: April 19, 2026

AccuMix International ("we," "us," "our") operates the AccuMix® feed formulation software and the website accumixfeed.com. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

Data Type	What We Collect	Why
Account Info	Name, email, password (hashed)	Account creation and authentication
Billing Info	Payment method, transaction history	Process payments and subscriptions
Usage Data	Features used, formulas created, login frequency	Improve the product and support
Device Info	Browser type, OS, IP address	Security and troubleshooting
Communication	Support tickets, emails, feedback	Respond to your requests

2. How We Use Your Information

Provide, maintain, and improve the AccuMix® Service.
Process payments and manage subscriptions.
Send transactional emails (receipts, license activations, password resets).
Send promotional emails (only with your consent; you can unsubscribe anytime).
Respond to support requests and feedback.
Analyze usage patterns to improve features and user experience.
Detect and prevent fraud or unauthorized access.

3. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS infrastructure).
Passwords are hashed and never stored in plain text.
All data transmission is encrypted via HTTPS/TLS.
Access to personal data is restricted to authorized personnel only.
We implement Row-Level Security (RLS) policies to ensure users can only access their own data.

4. Third-Party Services

We use the following third-party services that may process your data:

Service	Purpose	Privacy Policy
Supabase	Database and authentication	supabase.com/privacy
Paddle	Payment processing	paddle.com/legal/privacy
Resend	Email delivery	resend.com/legal/privacy-policy
Cloudflare	DNS and security	cloudflare.com/privacypolicy

We do not sell your personal data to any third parties.

5. Cookies

We use minimal cookies and localStorage for:

Authentication session management.
Remembering your preferences (theme, currency, etc.).
We do not use tracking cookies or advertising cookies.

6. Your Rights

You have the right to:

Access — Request a copy of your personal data.
Correction — Ask us to correct inaccurate data.
Deletion — Request deletion of your account and data.
Export — Export your formulation data from the dashboard.
Opt-out — Unsubscribe from promotional emails at any time.

To exercise any of these rights, email us at info@accumixfeed.com.

7. Data Retention

Active accounts: Data retained as long as your account is active.
Canceled accounts: Data retained for 90 days, then permanently deleted.
Payment records: Retained for 7 years for legal and tax compliance.

8. Children's Privacy

AccuMix® is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors.

9. International Data Transfers

Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for cross-border data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or requests: